Pims Air Heating & Cooling · Last updated: January 1, 2025
This Privacy Policy describes how Pims Air Heating & Cooling ("Company," "we," "us," or "our") collects, uses, and shares information about you when you use our services, visit our website at www.pimsair.com, or communicate with us. By using our services, you agree to the practices described in this policy. If you do not agree, please do not use our services.
Effective Date: January 1, 2025 · Governing Law: State of Arizona, Maricopa County
We collect information you provide when you contact us, request a service estimate, schedule service, or communicate with us. This includes:
When you visit our website, we may automatically collect certain technical information including IP address, browser type, pages visited, referring URLs, and device information through standard web analytics tools.
We may receive information about you from third-party services including review platforms, referral partners, and marketing platforms. We may also utilize services provided by Allied Air Services and similar industry partners in connection with service coordination and scheduling.
We use the information we collect to:
By providing your mobile phone number and checking the consent box on our forms, you expressly consent to receive text messages (SMS and MMS) from Pims Air Heating & Cooling at the mobile number you provide. Your consent is not a condition of purchasing any goods or services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of opt-in data and consent obtained via SMS will not be shared with any third party. This applies to all SMS/text messaging programs operated by Pims Air Heating & Cooling.
Information and data rates may apply. Message frequency varies based on your interaction with us.
You may receive text messages for: appointment confirmations and reminders, service updates and technician arrival notices, estimate follow-ups, promotional offers and seasonal specials, and account and billing notifications.
You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message. To opt back in, text START to our number.
For assistance, reply HELP to any text message or contact us at [email protected] or (480) 458-8764.
Message and data rates may apply. Check with your mobile carrier for details. Pims Air is not responsible for any charges applied by your mobile carrier for receiving text messages.
Our SMS messaging program complies with the Telephone Consumer Protection Act (TCPA). You must be 18 years of age or older to opt in to our SMS program. Consent to receive SMS messages is not required as a condition of purchasing any product or service from Pims Air Heating & Cooling.
We do not sell your personal information. We may share your information with:
We do not share, sell, or disclose your information to third parties for their own marketing purposes.
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where visitors come from. You can control cookies through your browser settings; however, disabling cookies may affect the functionality of our website.
We may use Google Analytics or similar services to collect anonymized usage data. These services have their own privacy policies governing data use.
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your information, and the right to opt out of certain data uses. To exercise these rights, contact us at the information provided in Section 10.
Arizona residents may have additional rights under Arizona state privacy law. We will respond to verified requests within 45 days.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any information.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated effective date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, please contact us: